No Product Delivery Email After Purchase
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Posted Friday, May 01, 2020 3:58:15 PM
FSFlyingSchool Pilot

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Hello,

I recently purchased FS FlyingSchool 2020 a couple hours ago and still haven't received anything is there anyone that can help? I have already emailed Support and haven't heard anything back.

Thank You,
Steven
Post #14027
Posted Saturday, May 02, 2020 4:08:31 AM


FSFlyingSchool Developer

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Hi Steven:

Glad to help.

The most common reason a customer does not receive the email is that the customer has a PayPal account with an email address no longer checked by the customer.

The customer is using a different email address which was not supplied in any way at the time of the purchase so of course, the product cannot be sent to it. It goes to the address supplied at the time of purchase.

For completeness - you will have read in our messages to you today that the product has been sent to you again - have a great weekend of flights!


Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.


FSFlyingSchool 2020 for X-Plane 11 and 10
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool PRO 2019 Prepar3D v 4
FS Instant Approach 2020 for X-Plane 11 (Windows)
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach PRO for FSX, FSX-SE, FS2004
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!
Post #14028
Posted Thursday, September 24, 2020 12:34:07 PM
FSFlyingSchool Pilot

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Jeff...same issue here. Ordered the 2020 version for X-Plane and have received no link for the product. Would you re-send please?

Scotty Smith


Scott W Smith
For those about to rock, I salute you...always!
Post #14143
Posted Friday, September 25, 2020 10:31:59 AM


FSFlyingSchool Developer

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Last Login: Yesterday @ 6:40:08 AM
Posts: 4,815, Visits: 8,553
Hi Scotty:

Glad to help!

This will be continued via email. We need private information so the forum is not the place to do it - please see email from us today.


Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.


FSFlyingSchool 2020 for X-Plane 11 and 10
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool PRO 2019 Prepar3D v 4
FS Instant Approach 2020 for X-Plane 11 (Windows)
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach PRO for FSX, FSX-SE, FS2004
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!
Post #14144
Posted Saturday, September 26, 2020 12:25:19 AM


FSFlyingSchool Developer

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Group: Administrators
Last Login: Yesterday @ 6:40:08 AM
Posts: 4,815, Visits: 8,553
Hi Scotty:

As you can imagine FSFlyingSchool was sent within 60 seconds (below) to the address given with the payment received, which is not the address you wrote to us from.

The most common reason a customer does not receive the email is that the customer has a PayPal account with an email address no longer checked by the customer.

See also email from us today.

Have a great weekend of flights!


Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.


FSFlyingSchool 2020 for X-Plane 11 and 10
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool PRO 2019 Prepar3D v 4
FS Instant Approach 2020 for X-Plane 11 (Windows)
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach PRO for FSX, FSX-SE, FS2004
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!
Post #14146
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