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Posted Wednesday, November 25, 2009 1:09:33 AM


FSFlyingSchool Developer

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Arjen:

Our pleasure! We hope you enjoy flying with us!

Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer

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Post #5996
Posted Friday, November 27, 2009 6:32:34 AM
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Hello All,

I was womdering about having my reg details sent to me again please. I also purchased Flying School Through PC Aviator and emailed them over a week ago and no reply. I can only use the demo and it sucks that I am unable to use the entire programe. I have all the info required order number, etc.

Some help would be appreciated as I am not getting a response from PC Aviator.

Regards

Sam

FS#34763

Post #6042
Posted Saturday, November 28, 2009 5:15:39 AM


FSFlyingSchool Developer

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Hi Sam:

 
We would be happy to retransmit your registration data if we can locate your order and if your registration data was originally sent by us.
 
Please email (for the sake of privacy) the following information to support@FSFlyingSchool.com:
 
- The name of the product you purchased.
- Download or CD?
- The name of the shop you purchased from.
- The date of the purchase.
- The order number of the purchase issued by the shop or any PayPal transaction number.
- Any email address used at the time of the purchase.
 
 

Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.


FSFlyingSchool for Microsoft Flight Simulator
FSFlyingSchool 2021 for X-Plane 11 and 10
FS Instant Approach 2021 for X-Plane 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!

Post #6071
Posted Monday, January 18, 2010 8:37:54 AM
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Hi, I bought FS Flying School 2009 and the 172 Detail Pack on Saturday 16 of January and I still haven't received your e-mail (I thought it was because of the weekend) but I see you were answering on Saturday so I think you could be having problems with my email address.

I bought FS Flying School 2009 and the 172 Detail Pack from The FlightSim Store but I'm registered there with another email so, in case you need it, I could sent it to you via private message.

I wait for your answer.

Thanks!
Post #6663
Posted Monday, January 18, 2010 12:41:18 PM
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I've decided to send you an email with all my purchase details you may need to send me my validation key.

Thanks!
Post #6664
Posted Tuesday, January 19, 2010 7:49:11 AM


FSFlyingSchool Developer

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Hi there - we experienced a technical problem over the weekend and your data has since been sent out - we do apologise for the delay.

Please let us know if we can help in any other way.

Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.


FSFlyingSchool for Microsoft Flight Simulator
FSFlyingSchool 2021 for X-Plane 11 and 10
FS Instant Approach 2021 for X-Plane 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!

Post #6670
Posted Tuesday, January 19, 2010 8:53:22 AM
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OK!

I've just received it. And it works perfectly.

Thanks!
Post #6673
Posted Tuesday, January 19, 2010 12:13:49 PM
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I have emails from fsflyingschool.com regarding my initial enquiries (so it is in my whitelist) and I subsequently purchased the complete 2010 version at 18:44 today.
Whilst I got my paypal receipt, I didn't get the email with my codes. I realise the FAQ states 'within 24 hours' but I assumed that to be a standard safeguard against mail delivery issues. I have never had to wait for emails beyong a couple of minutes when purchasing online (going back to the birth of eCommerce!).
Does this suggest that a human has to subsequently issue the codes rather than it being automated?
It would be nice to know whether this is standard practice for the products.
Anyone know or had similar experience?
TIA - Lee
Post #6678
Posted Tuesday, January 19, 2010 12:20:17 PM
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When I first posted I did not have the other questions/answers visible in the FAQ, it only showed the 'squadronleader' one regarding unknown email addresses appeal. I have no idea why; but anyway after my posting and a browser refresh I could then see other contributions and issues, so apologies for what looks like a similar topic to others.
That said, I'd still like my codes and an answer as to why I managed to receive emails from the domain earlier today but not the one I want the most. I suspect my theory about it being a manual process might be a good one ;-)
Post #6679
Posted Thursday, January 21, 2010 2:12:08 AM


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Hi there -

You've also been in contact with FSInventions via private email of course.

Just to complete this topic for the sake of other readers - you have your codes - they are routinely sent within 24 hours.

We have discussed other matters privately.

All the best and - Happy landings!

Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.


FSFlyingSchool for Microsoft Flight Simulator
FSFlyingSchool 2021 for X-Plane 11 and 10
FS Instant Approach 2021 for X-Plane 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!

Post #6688
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