Invalid Registration Key error message...



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Invalid Registration Key error message... Expand / Collapse
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Posted Tuesday, June 19, 2012 9:30:49 AM
FSFlyingSchool Pilot

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I have tried numerous times to enter the required Registration Information, exactly as directed, but once they are entered and I push register, I get the error message in a small window say, "Invalid Registration Key." I contacted sale directly and they said it was good to try again and enter as is, did this same message. Any help would be most appreciated. Thank you.

Steve
Post #9911
Posted Wednesday, June 20, 2012 3:29:15 AM


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Hi Steve:

Support tested the codes and they were fine - and sent an illustrated email of how to enter them - we are not at all clear what the problem is on your PC and so have sent you a file containing the registration data so as to bypass the whole issue of entering the data by copying and pasting into the program.

Please read that email and follow its directions and let me know how you get on.


Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.


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Post #9913
Posted Sunday, December 23, 2012 6:09:00 PM
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I am having the same problem. Got the directions, entered the numbers several times, stil getting invalad number.

Please help !

Post #10463
Posted Monday, December 24, 2012 1:45:59 AM


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Hi:
Typically, the registration data for FSFS or FSIA or FSIH will look something like this when sent to you (this is obviously not a working set of codes) ...

60000066,56633447,64254722,A16A-6D22-A9BF-3D8A-6001

This data is sent out automatically and is always on one line.

The four parts need to be copied and pasted into the Credits Screen of our program like this:

60000066
56633447
64254722
A16A-6D22-A9BF-3D8A-6001

(note that the commas have been removed)

Alternatively, you might get sent information which clearly instructs that your registration data contains your email address, but it will be in 4 parts again and should be copied and pasted in like this...

greatPilot@swell.com
greatPilot@swell.com
greatPilot@swell.com
7884-9837-BE54-A776-4444

Note that in this case there are clearly NOT 4 sets of NUMBERS.

If there are 4 sets of numbers, you do NOT use your email address!

A common cause of the key being rejected is that it is not being entered into the program that was purchased. For example trying to input an FSFS PRO key into FSFS PRO 2013.

If you are still having a problem with the key, please send an email to support@FSFlyingSchool.com with a screen shot of the data you have entered on the screen - showing your entire PC screen. DO NOT POST THAT INFORMATION HERE ON THE FORUM AS IT IS YOUR PRIVATE DATA AND NOT TO BE SHARED.

To send us a screen shot, press the Print Scrn (print screen) button on your PC keyboard to capture the entire screen and then PASTE that information into an email.

To PASTE the screen capture, simply press Ctrl V while typing in the body of an email to us. The email will need to be in HTML format (not plain text).

If you have any problems doing this - you can always just take a picture of the screen with a digital camera and send us that picture. As long as the picture is clear we can use that!

The purpose of the screen shot is not, as some have commented, so we can make sure you are not mistaken , it is so that we can see what the problem is and help!


Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.


FSFlyingSchool for Microsoft Flight Simulator
FSFlyingSchool 2021 for X-Plane 11 and 10
FS Instant Approach 2021 for X-Plane 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!
Post #10464
Posted Monday, March 30, 2020 3:31:37 PM
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how do I get my registration keys I paid already using my credit card through paypal
Post #13963
Posted Tuesday, March 31, 2020 2:17:38 AM


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Hi:

You have your keys now as you will have seen in your support email from us.

Keys are sent within seconds of the purchase to the email address given at the time of purchase.

If they don't arrive it is almost certainly because:

a) The email address is no longer checked or used by the customer

or

b) The email from us was blocked by a SPAM filter on the customer's computer or their service provider's system

Have a great week of flights!


Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.


FSFlyingSchool for Microsoft Flight Simulator
FSFlyingSchool 2021 for X-Plane 11 and 10
FS Instant Approach 2021 for X-Plane 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!
Post #13964
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