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FSFlyingSchool Pilot
Group: Forum Members
Last Login: Friday, July 27, 2018 5:02:52 PM
Posts: 3,
Visits: 7
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Have X-Plane 11 current version. On Windows 10 Home current updates. No AV/AM software installed.
Start X-Plane to 172SP at KGRB on the runway. Ready for take off.
Switch over to FSFS. Click Connect.
FSFS audio is hearding "Connecting"
X-Plane text output shows FSFS connecting just fine.
FSFS window changes to a textbox over a textbox.
FSFS crashes and goes away. Returned to X-Plane with no FSFS.
Task Manager show FSFS is not running.
X-Plane logs show no mention of FSFS.
PC is well apt to run X-Plane and FSFS with 16g of RAM and an AMD Ryzen chip...
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FSFlyingSchool Pilot
Group: Forum Members
Last Login: Friday, July 27, 2018 5:02:52 PM
Posts: 3,
Visits: 7
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| Did an uninstall and reinstall. Same result.
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FSFlyingSchool Developer
Group: Administrators
Last Login: Today @ 4:09:25 AM
Posts: 5,065,
Visits: 9,189
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Hi:
Glad to help - I am sure we can solve this.
Firstly - please make sure this has been done exactly as described in the installer program...
IMPORTANT! FSFlyingSchool should always be run 'as an administrator'.
You should do this even if you are the only person who uses the PC and even if you are an administrator.
To do this, right click on the FSFlyingSchool icon, shortcut or menu item you use to launch FSFlyingSchool, select
'Properties' from the menu, select the 'Compatibility' tab, and turn ON 'Run this program as an administrator'.
>> FSFS window changes to a textbox over a textbox.
We will get our fastest result if we can see what this is.
Can you record what is shown with a phone perhaps and upload the movie? In this way, even if the data or error is shown for a split second we will be able to see it.
If not please take a screen shot (just press the Print Scrn key) at the moment the data is displayed and send that to us.
To send us a screen shot, press the Print Scrn (print screen) button on your PC keyboard to capture the entire screen and then PASTE that information into an email to
support@FSFlyingSchool.com
To PASTE the screen capture, simply press Ctrl V while typing in the body of an email to us. The email will need to be in HTML format (not plain text).
Please send the email containing the screen shot which you send to us, to yourself as well, so that you can see if the screen shot is correctly shown in the email and that it is readable and clearly shows the problem you are experiencing.
Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer
FSFlyingSchool 2023 for Microsoft Flight Simulator
FSFlyingSchool 2023 for X-Plane 12 & 11
FS Instant Approach 2023 for X-Plane 12 & 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool USA for Microsoft Flight Simulator
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004
Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards
Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!
If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.
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FSFlyingSchool Pilot
Group: Forum Members
Last Login: Friday, July 27, 2018 5:02:52 PM
Posts: 3,
Visits: 7
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Yes, running as Administrator.
Will upload a screenshot this evening. It is the same activity each time so it is repeatable and not a one-time issue. That is good news (somewhat.) . I'm a Developer so feel free to ask the hard questions. 
Cheers!
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FSFlyingSchool Developer
Group: Administrators
Last Login: Today @ 4:09:25 AM
Posts: 5,065,
Visits: 9,189
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This has been continued via email.
For completeness - initial indications are that Sophos Home Premium security software is involved in the issue.
Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer
FSFlyingSchool 2023 for Microsoft Flight Simulator
FSFlyingSchool 2023 for X-Plane 12 & 11
FS Instant Approach 2023 for X-Plane 12 & 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool USA for Microsoft Flight Simulator
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004
Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards
Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!
If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.
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