kernelbase.dll error when loading flightplan
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kernelbase.dll error when loading flightplan Expand / Collapse
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Posted Tuesday, November 07, 2017 4:55:38 AM
FSFlyingSchool Pilot

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Hello all,

My FSFlyingschool works properly with X-Plane 10 (Windows 10) until I try to load a flightplan. I can add the flightplan directory, then choose the plan and the School crashes immediately.
I can see in Windows EventLog that there was a problem with KERNELBASE.DLL.

Any idea?

FSX version works without any issue.

Many thanks, Jiri.
Post #13167
Posted Tuesday, November 07, 2017 6:38:46 AM


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Hi Unyax:

Please do the following:

- Send us a screen shot of the flight plan screen immediately before you click when this occurs.

- Send us a screen shot of any error displayed when this occurs.

- Send the flight plan file that you are trying to load.

- Try a different flight plan file with different departure and destination airports.

If you prefer you can send this to:

support@FSFlyingSchool.com



Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer

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Post #13168
Posted Wednesday, November 08, 2017 1:43:10 PM
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Hello Jeff,

I have sent requested files to the support email address.

Many thanks for help!
Post #13169
Posted Thursday, November 09, 2017 2:24:26 AM


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Hi Unyax:

Thanks for the data.

Please quit all programs and do the following if you have not already done it and then try FSFlyingSchool again. You must do it exactly as described - no other method.

As described in the manual and in the installation information...

IMPORTANT! FSFlyingSchool should always be run 'as an administrator'.
You should do this even if you are the only person who uses the PC and even if you are an administrator.
To do this, right click on the FSFlyingSchool icon, shortcut or menu item you use to launch FSFlyingSchool, select
'Properties' from the menu, select the 'Compatibility' tab, and turn ON 'Run this program as an administrator'.






Can you also please do the following:

- Try a different flight plan file with different departure and destination airports.


Or better... can you try perhaps 3 plans - all with departure and destination airports which are major airports and in 3 different countries - none of which are the same as those in the file you sent.

I am trying to establish if the problem is with the data for a specific airport.





Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer

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FSFlyingSchool 2019 for X-Plane 11 and 10
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FS Instant Approach PRO for FSX, FSX-SE, FS2004
FS Instant Help for FSX, FS2004


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Post #13173
Posted Friday, November 10, 2017 12:39:37 AM
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Hi Jeff,

I did everything according to your recommendation. Unfortunately the behavior is still the same.
In fact I don't think the FSFlyingSchool causes the problem - I suspect my Windows 10.

I put my post here to be sure that this is not a common issue with well known solution. But I definitely don't want you to waste time investigating my OS problems, especially when I cannot simply re-install my Windows for test. Currently I am fully sattisfied by flying without a flightplan and I still have working FSX version, if neeed.

Many thanks,
Unyax.
Post #13174
Posted Friday, November 10, 2017 2:42:28 AM


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Hi Unyax:

OK - thanks for the update.

As you say - perhaps there is something (slightly) wrong with Windows on the PC in question.

Have a great weekend of flights!

NOTE: For other readers, I need to make clear that FSFlyingSchool runs fine with Windows 10 and indeed with all versions of Windows around since FSFlyingSchool's first version back in 2006.


Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer

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FSFlyingSchool 2019 for X-Plane 11 and 10
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FS Instant Approach 2019 for X-Plane 11 (Windows)
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach PRO for FSX, FSX-SE, FS2004
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!
Post #13175
Posted Monday, July 23, 2018 11:09:09 PM
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Hi,
I have exactly the same problem, while I run X-Plane 11. Below is what is indicated in event viewer (sorry, in french)

Nom de l’application défaillante FSFlyingSchool.exe, version : 6.2.0.0, horodatage : 0x5ab3beee
Nom du module défaillant : KERNELBASE.dll, version : 10.0.17134.165, horodatage : 0xfa43f4b2
Code d’exception : 0xc000041d
Décalage d’erreur : 0x0010ddc2
ID du processus défaillant : 0x3d00
Heure de début de l’application défaillante : 0x01d42312f9016c9d
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\FSFlyingSchool 2018\FSFlyingSchool.exe
Chemin d’accès du module défaillant: C:\WINDOWS\System32\KERNELBASE.dll
ID de rapport : 33c94e25-d594-423d-814c-8f96c9925116
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

I tried with different flight plans but would be happy to try with a flight plan that you know working.

Thanks
Post #13433
Posted Tuesday, July 24, 2018 2:37:49 AM


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Hi MM:

Firstly - please make sure you have done this - exactly as described:

"IMPORTANT! FSFlyingSchool should always be run 'as an administrator'.
You should do this even if you are the only person who uses the PC and even if you are an administrator.
To do this, right click on the FSFlyingSchool icon, shortcut or menu item you use to launch FSFlyingSchool, select
'Properties' from the menu, select the 'Compatibility' tab, and turn ON 'Run this program as an administrator'."







If you still have problems then...

...please send to:

support@FSFlyingSchool.com

- Send one of the flight plan files that you are trying to load which cause this error.

- Try a different flight plan file with different departure and destination airports. (I need to know that BOTH the airports are different to the file you have errors with).
Let me know if it works or causes an error and send me the file.








Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.


FSFlyingSchool 2019 for X-Plane 11 and 10
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool PRO 2019 Prepar3D v 4
FS Instant Approach 2019 for X-Plane 11 (Windows)
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach PRO for FSX, FSX-SE, FS2004
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!
Post #13434
Posted Tuesday, July 24, 2018 8:30:09 AM
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Mail just sent with 3 examples of flight plans that did not work.

KSEA to CYYJ
LFPG to LFQQ
LFBD to LFBO

These plans have been generated by Online Flifht Planner with a X-Plane 11 fms format.

At this time I never succeded to load any flight plan
Post #13436
Posted Wednesday, July 25, 2018 2:41:12 AM


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Hi MM:

As you know we are continuing this case via email - so please see your email for communications.

I will post here with the results of the investigation when the case is closed.

TO ALL READERS: We are looking at the case and have so far found that all 3 flight plans which crash on MM's PC load fine on our PCs, so the issue is that MM's PC is in some way unique and this is what causes the error. We need to determine what that unique issue is...


Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.


FSFlyingSchool 2019 for X-Plane 11 and 10
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool PRO 2019 Prepar3D v 4
FS Instant Approach 2019 for X-Plane 11 (Windows)
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach PRO for FSX, FSX-SE, FS2004
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!
Post #13437
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